xml:lang="en" name="citation_keywords">
 
 
 











sjm_tfbor

May Conference on Strategic Management

First announcement and call for papers

Environmental and Material Flow Management

First announcement and call for papers
SJM is covered by SCOPUS (http://www.scopus.com)

Since 2006, Published by Technical Faculty in Bor - Serbia. 

Electronic version of this Journal is an Open Accessed source of information  

SJM is covered by EBSCO Publishing (http://www.ebscohost.com)


   
Serbian Journal of Management
2017, vol. 12, iss. 2, pp. 293-304
article language: English 
Original Reseacrh Paper
doi: 10.5937/sjm12-14458
Full text (pdf)
The Serbian quality infrastructure as viewed by the quality managers
University of Belgrade, Faculty of Organizational Sciences

e-mail: jelena.ruso@fon.bg.ac.rs

Abstract

Globalization of the modern society as well as the increased consumer awareness have led to the situation where every country in the world has growing needs for a reliable Quality Infrastructure (QI). In this context, the paper highlights the importance of the development of Quality Infrastructure in Serbia in terms of institutional connectivity and legal regulation within the country. Operationally, the paper aims at examining the quality managers’ opinions about current situation of QI in Serbia, with the special emphasis on the National Quality Infrastructure (NQI) issues. Additionally, the article presents all governmental and other relevant organizations that may contribute to the development of QI model in Serbia as well as in the whole region, in economical, business and governmental surroundings. The results indicate that although NQI institutions are well established and regulated by the legislation of Republic of Serbia, there is still a room for improvement.
CC By link
This Work is licensed under a Creative Commons Attribution 4.0 License.

Keywords

quality infrastructure; quality managers; Serbia
*** (2015) Law on Standardization. Official Gazette of Republic of Serbia, no. 46/2015
Accreditation Body of Serbia (2017) The place of accreditation in the regulations of the Republic of Serbia. www.ats.rs
Barth, A. (2016) The changing nature of attitude constructs: an application of multiple correspondence analysis on gender role attitudes. Quality & Quantity, 50(4): 1507-1523
Berry, W.D., Baybeck, B. (2005) Using Geographic Information Systems to Study Interstate Competition. American Political Science Review, 99(04): 505-519
Bozanic, V., Pejovic, G. (2010) Accredited laboratories. Belgrade: Faculty of Organizational Sciences, In Serbian
Bugaric, B. (2015) A crisis of constitutional democracy in post-Communist Europe: 'Lands in-between' democracy and authoritarianism. International Journal of Constitutional Law, 13(1): 219-245
Choi, D.G., Hyun, O., Hong, J., Kang, B. (2014) Standards as catalyst for national innovation and performance - a capability assessment framework for latecomer countries. Total Quality Management & Business Excellence, 25(9-10): 969-985
Damme, J.V., Caluwaerts, D., Brans, M. (2016) Coproduction in Health Planning: Challenging the Need for “Open” Policy-Making Processes. International Journal of Public Administration, str. 1-11
Djuric, M., Milosevic, D., Filipovic, J., Ristic, S. (2013) Benchmarking as a Quality Management Tool in Public Administration. Engineering Economics, 24(4):
Dolnicar, S., Grun, B. (2014) Including Don't know answer options in brand image surveys improves data quality. International Journal of Market Research, 56(1): 33
Elg, M., Gremyr, I., Hellström, A., Witell, L. (2011) The role of quality managers in contemporary organisations. Total Quality Management & Business Excellence, 22(8): 795-806
Espinoza, Ó., Eduardo, G.L. (2013) Accreditation in higher education in Chile: results and consequences. Quality Assurance in Education, 21(1): 20-38
Filipović, J., Pejović, G., Ruso, J. (2017) Quality infrastructure. Belgrade: University of Belgrade, Faculty of Organizational Sciences, In Serbian
Frota, M.N., Racine, J.L., Blanc, F., Rodrigues, P., Ibragimov, S., Torkhov, D., Osavolyuk, S. (2010) Assessment of the Ukrainian Quality Infrastructure: Challenges Imposed by the WTO and Commitments to EU Accession. Key Engineering Materials, 437: 611-615
Jansa, J.M., Hansen, E.R., Gray, V.H. (2015) Copy and Paste Lawmaking: The Diffusion of Policy Language across American State Legislatures. Chapel Hill: Department of Political Science University of North Carolina
Kellermann, M., Keller, D. (2014) Leveraging the impact of business environment reform: The contribution of quality infrastructure. Donor Committee for Enterprise Development
Lagrosen, S. (2007) Quality management and environment: exploring the connections. International Journal of Quality & Reliability Management, 24(4): 333-346
Ma, L., Zhang, T., Huang, Z., Jiang, X., Tao, S. (2010) Patterns of nucleotides that flank substitutions in human orthologous genes. BMC Genomics, 11(1): 416
Miesner, U. (2009) Contributions of quality infrastructure to regional economic integration: Insights and experiences gained from Technical Cooperation of PTB. Germany: Physikalisch-Technische Bundesanstalt
Mijatovic, I. (2014) Management - Journal for theory and practice of management, 19(73): 35-40
Moschidis, O.E. (2009) Un traitement de l'analyse des correspondances multiples (ACM) différent de celui de l'ACM spécifique. Mathématiques et sciences humaines, (186): 77-88
Pejovic, G. (2012) General Organizational Model of the Agency for Medicines in Quality Infrastructure. Belgrade: Faculty of Organizational Sciences, Doctoral Dissertation
Perona-Garcelán, S., Úbeda-Gómez, J., León-Palacios, M. G., Barros-Albarrán, M. D., Escudero-Pérez, S., López-Jiménez, A. M., Vallina-Fernández, O., Jiménez-García-Bóveda, R., Diez-Alegría, C., Rodríguez-Testal, J. F., Ruiz-Veguilla, M., García-Montes, J. (2015) An Exploration of the Reliability and Validity of the Spanish Version of the 'Voice and You' (VAY): A Scale for Measuring the Relationship with Voices. Clinical Psychology & Psychotherapy, 23(2): 183-188
Popović, P., Mitrović, R., Jelić, M. (2011) The development of national quality infrastructure. Industrija, vol. 39, br. 3, str. 223-245
PTB (2007) Values and rules for global responsibility Quality infrastructure: A step towards Good Governance. Braunschweig, Germany
Ruso, J., Filipović, J., Pejović, G. (2017) The role of higher education in national quality infrastructure policy-making. Management: Journal for Theory and Practice Management, vol. 22, br. 1, str. 15-24
Sanetra, C., Marbán, R.M. (2006) The answer to the global quality challenge: A national quality infrastructure. PTB/OAS
Shipan, C.R., Volden, C. (2012) Policy Diffusion: Seven Lessons for Scholars and Practitioners. Public Administration Review, 72(6): 788-796
Trajković, A., Milošević, I. (2016) Model to determine the economic and other effects of standardisation - a case study in Serbia. Total Quality Management & Business Excellence, str. 1-13
Twining, W. (2005) Social Science and Diffusion of Law. Journal of Law and Society, 32(2): 203-240
Walker, J.L. (1969) The Diffusion of Innovations among the American States. American Political Science Review, 63(03): 880-899
Wipplinger, G., Phongsathorn, V., Watanakeeree, G. (2006) Quality infrastructure: a vital aspect of business environment for enterprise development. A case of Thai fresh fruit and vegetables industry. Bangkok, Thailand: Thai-German Programme for Enterprise Competitiveness